Oriana’s Chocolate Fountains - FAQ



How do I make a booking?

Simply contact us by phone on 07530 690455 or contact us via our enquiry form today, to discuss your requirements. You may also complete our Online Booking Form and we will respond to you as soon as possible. A £100 deposit is required at the time of booking to reserve your date.

What areas do you cover?

Oriana's Chocolate Fountain Hire covers the whole of the South East and includes;

Chocolate Fountain Hire Essex, Chocolate Fountain Hire London, Chocolate Fountain Hire Kent, Chocolate Fountain Hire Islington, Chocolate Fountain Hire Surrey, Sussex and many more.

Why should I choose Oriana’s for my event?

Oriana’s provides the ultimate chocolate fountain experience. Our fun, friendly but still professional approach allows you to relax and enjoy your event as much as everyone else....and us!.

Do your ‘Chocolatiers’ have Health & Hygiene certificates?

Yes, all of our operators carry the Health & Hygiene certificate, and we also have full public liability insurance. We are registered with the local authorities, and keep up to date with changing food and hygiene legislation.

How does a chocolate fountain work?

The chocolate fountain is comprised of two basic sections: the heater base, which contains the holding basin, and the fountain unit, which contains the "spiral drives" (similar to a corkscrew). The heater is turned on to pre-heat approximately 15 minutes before fountain use, and pre-melted chocolate is poured into the basin. The motor is turned on and the chocolate will begin to flow from the fountain. Theoretically the unit would be able to melt the solid chocolate since it is a tempering unit, but it would take a long time for the chocolate flow to begin. For operating and power use efficiency we therefore recommend pre-melting the chocolate.

How does the chocolate get to the top of the fountain?

Inside of the fountain is a specially designed stainless steel corkscrew that rotates and brings the melted chocolate from the basin to the top reservoir bowl. When that bowl is full, the chocolate overflows and cascades down the fountain back into the basin. This unit does not use a pump, so life expectancy is greatly increased.

What type of chocolate is used?

Oriana’s use only the finest Belgian chocolate that has been specifically formulated to cover the dipped items. It is pre-blended for perfect results and there is no need to add any oil.

How is the chocolate pre-melted?

There are two ways to temper (melt) chocolate; on a hob over a low heat, or in a microwave oven. You must frequently stir the chocolate while it is melting. Stirring the chocolate constantly will prevent it from crystallizing. If the chocolate is tempered correctly it will become smooth and liquid, and have a nice sheen. Oriana’s will always ensure that your chocolate fountain is running smoothly.

What accompaniments can be used with the fountain?

Basically, anything edible that goes with chocolate can be used, and is only restricted by your imagination!! A few examples are: Strawberries, Marshmallows, Grapes, Kiwi Fruit, Orange Segments, Raspberries, etc...See dipping delights.

Can the fountain be used outside?

Oriana's can supply a wind guard to ensure your fountain can be enjoyed in the great outdoors, as well as inside. This leaves no limitations for your Chocolate Fountain experience.

Are you ready to indulge in the chocolate fountain experience? Then why not call us on 07530 690455 or contact us via our enquiry form today, for a relaxed yet professional approach to chocolate fountain hire.